Frequently asked questions?

First steps on Explurt Travel.

What is Explurt travel?

Explurt Travel is another way to experience travel. It’s the future way to travel. Avoid intermediaries, choose your travel stages yourself. Get in contact with the guides drivers. Explore.

Explurt Travel is an agency striving to make you live a new traveling experience simply.     

Your Identity?

To travel your passport is required. At Explurt we can ask a copy of id to certify your identity near our collaborator and partner. 

Notices.

Notices are a way to evaluate the tour. It helps travelers to project themselves on the tour. Print and share. Leave stages, tours reactions. 

Safety.

    • Travel with certified guides drivers: Travel with who you want. At Explurt with have a list of certified guide driver herd the tour. Check out their profile, get in touch, choose. You will find out different experiences levels guides-drivers, professionals of tourism.
    • View notices of travelers: Notices are reviewed from travelers. Sharing about the traveling experiences helps travelers for the trip. Share about the tour, the stages, leave your notice to let us know how do you experience your travel.
    • Get in touch before the tour: Send message to guides-drivers before to go. Get in touch, ask questions about the tour, accommodation, duration or any other questions you want to ask.
    • Explurt Travel are available for you: Our team is available for you. We are available everyday to help you to use Explurt Travel at the best potential. Contact us if you have any questions. Monday through Sunday and non-working days.

Payement

Does Explurt take some royalties on payment?

Invoice are due to guide drivers. They are taking in charge the tour. At Explurt Travel our job is to keep you in contact with guides drivers, make sure all is well settled, and wish you to have a happy travel. We take for our work a commission of 3€ per traveler. Commissions are used to engage on the tour -reviews-  and for business charges.      

Refund

How long does it take to get a refund?

Paypal.

Cancel

How to cancel?

Cancel delay.

Advice to avoid cancelling tours.

I can’t join my guide driver. 

If you can’t contact your guide driver. Try to join him using another contact channel. Otherwise contact us. 

How to book a tour

How to book a tour?

To book a tour click here. Book.

How to choose my guide driver?

Can I travel with some animals?

Animals are greeted during the tour. You can mention the presence of your companion when you book or when you arrive.
Guides drivers are not responsive to animals brought by travelers in their bag for coming and leaving flows.  

Who hold the invoicing structure?

Explurt is a platform handles the contact between the guide driver and travelers. Invoices are directed by guide driver. A check up is conducted by explurt. Explurt note 3€ as royalties. 

Is there a special invoicing for children?

Invoices discredit the expedition. Invoices blanket stages, guide and transport services. Hosting is precluded of explurt invoices.  

I don’t understand, am I allowed to change traveling lines during the tour?

Lines are defined according to national routes. They are usual circuits used by travelers.
At Explurt we propose you to build your travel following those standards paths. Besides if you want to explore special places specially operate your proper line.
Improve the quality of your journey by checking the maps and asking your guide driver. What can you visit between those to stop? Where is the nearest village nearby?
Explurt travel is there to let you visit the place you want.   

What is a stage?

A stage is a known place to visit national parks, landscapes, and a natural ambiance. Discover new environments, revel in local knowledge. Stage long between 1 to 3 days, they are among famous places to be seen.  

Can I define a stage myself?

Stage can be defined by travelers. If you have a place you want to visit we have not mentioned. You can cast it on your tour. National parks, landscapes, natural ambiances, suburbs, villages are places to be visited. Some specific places you want to build your expedition around or visit between stages. Add it on your tour or report your guide driver at the beginning of your tour cast or at the validation moment. 

Can I change a stage at the last minute?

Stages can be removed from the tour. Travelers can cut out stages if some specific places are not willing to be visited before the tour. During the tours small lounge stages can be added.

Guide drivers are accredited to bypass stages if availability of the stages is concerned. 

Luggage

How to prepare your trip well?

    • Information checking: Check the travel document before you leave. Make sure you make a copy of the document you bring with you before you fly. This will help you if it is stolen or lost.
      Check the contact details of your embassy and consulate in your country (telephone number and address). As a foreign tourist, it is important to have the number of the embassy and to know where to go in case of emergency.
    • Health news: Review news from your country for eventual vaccines and tests before taking the plane. I specially do some medical visits before I move. If you have some medical prescription, take needed action for your tour.

What should I bring to tour?

Bring an adequate amount of stuff. As you are traveling with your guide driver every form of luggage is accepted. Depending on the destination you go, don’t forget the travel adapter, quick dry towel, mosquito spray, packing cubes.    

How to pack luggage?

Pack luggage can be awkward for this reason we find out some rules to make it convenient. Pack valuable stuff in carry on luggage. Stick electronics together. Pack bottle in plastic bags.  

Others questions 

What is required to travel?

To travel a valid passport and a visa is necessary, we advise you to redo your passport before your departure.

Some countries require a minimum expiration date for your passport, it is beyond the validity of your visa. Make sure you respect the time required to pass through customs.

What can I bring from my travel?

You can take the luggage you brought with you when you left. In the plane some luggage are prohibited. They are notice in the airport. Explurt is not accountable to any rules violations.